Story – Zanaco


Serving up small bites of sales and service knowledge to build relationships and help customers achieve financial dreams.


Zambia National Commercial Bank, commonly referred to as Zanaco, is a leading retail banking group in Zambia.

Implement a modern approach to learning to support their vision of becoming the top transactional bank by 2020.

Delivered leadership, graduate and sales and service blended learning solutions across the bank which were relevant, engaging and could immediately be implemented in the workplace. 

Together with Connemara over a period of three years, we designed and developed a blended learning portfolio covering leadership skills, graduate onboarding, and sales and service capabilities. These programmes have been successfully implemented and the focus will now move to reinforcement and sustainability.
Here's what our client had to say

Journeying with Connemara and Ceed during the roll out of the Bootcamps has been a rewarding and enriching experience. The work has been delivered to our satisfaction and implemented successfully.

- Mumbi Mwila
Chief-Human Resources & Training Officer

Graduates felt that the portal is a great platform for learning. They felt that it was interactive, easy to access and user friendly. They liked the discussion functionality and appreciated that they can refer back to courses and materials.

- Nasia Seyuba
Talent Acquisition, Management & Engagement Head
Scroll to Top